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Frequently asked questions

Answers about accounts, ordering, shipping and payment. Can’t find yours? Contact us.

Accounts and ordering

Click Register and submit your pharmacy or business details. Once your account is approved you can log in, see wholesale pricing and order online.

Licensed pharmacies, clinics, healthcare facilities and approved retail and distribution partners in Canada.

Prices are shown to registered pharmacies. Log in to your approved account to see wholesale pricing on every product.

Yes. Search by product name, DIN or EAN. On a category page the search looks only inside that category, and from the Products page it searches the whole catalogue.

Open Buy again from the account menu at the top right. It lists everything your pharmacy has ordered, with an Order again button for each product.

Log in and open Orders from the account menu at the top right. Open any order to see its details, and search your orders by product name or DIN.

Shipping and delivery

Orders of $500 or more ship free. Orders under $500 have a $15 flat shipping fee.

Mega Life Pharma ships orders to pharmacies across Canada from Mississauga, Ontario.

Yes. Products marked Available on backorder can be ordered now and ship as soon as stock arrives.

Payment

You can pay by direct bank transfer or Interac e-Transfer, or choose Pay Later at checkout.

Products and licensing

Brand name and generic drugs, Mega Life vitamins and supplements, pharmacy and dispensing supplies (Rx paper bags, vials, jars, methadone bottles, blister packs and liquid bottles), disposable supplies and medical equipment.

Yes. Mega Life Pharma holds Health Canada Drug Establishment Licence 3-002930-A. You can view the licence from the link at the top of every page.

Yes. Order 50 or more pieces of Mega Life vitamins and supplements and a free display stand is added to your order automatically.

Contact

Call +1 (437) 929-5155, message us on WhatsApp at the same number, or email info@megalifepharma.com. Our hours are Monday to Friday, 9am to 4pm.

Yes. Use the form on our Contact page and we will call you back during business hours.

Still have a question?

Our team answers Monday to Friday, 9am to 4pm.